BlackBerry Dominates Enterprise, But iPhone Users Happier

According to an article over on PCworld.com, Blackberry users, although more widely accepted in the 'enterprise', are far less happy about their mobile computers than iPhone users, who are oft times so giddy they soil themselves.

"What we have here is a huge and still growing market share lead for Research In Motion that for the moment appears near invincible," said ChangeWave Founder Tobin Smith in a release. "However, at the same time, we've picked up an unusual eight-point decline in the percentage of corporate customers who say they are 'Very Satisfied' with their RIM BlackBerry smartphones, which may mean that there's a problem brewing for the Canadian manufacturer."
Though Apple took a small sliver of the business smartphone market pie, its iPhone landed the leading spot in customer satisfaction with nearly 60 percent of respondents saying they are "very satisfied" with their Apple devices. RIM came in second place with 47 percent, which indicates an eight percent drop in user satisfaction since ChangeWave's November, 2007 survey. Nokia took third place with 40 percent, Samsung was fourth with 30 percent, Motorola took fifth place with 25 percent and Palm came in sixth with a mere 10 percent of users saying they were "very satisfied."

I certainly believe this. Of the 60 or so users in my company, we only have around half a dozen BB users and there are constant issues with them. However, we have around ten iPhone users now and each of them raves about it, despite the lack of Exchange compatibility.

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